PRO-MUX-1 Embedded Web Server

[invisiblecities3]

My PRO-MUX-1 is connected to my boat’s Ethernet network, and when I browse to its IP address or to http://promux-xxxxxx, it complains that its embedded web server is not configured, and to read the documentation on how to configure it.

I’ve searched the Configuration Guide and the User manual, and can not find any reference to how to configure either the embedded web server, or the PRO-MUX-1 itself.

I installed the Toolkit, and can get to my PRO-MUX-1 over USB/serial, but no joy there, either.

How can I configure the embedded web server on my PRO-MUX-1?

[Josh Keets]

Hi there!

This is not an issue we have come across before, and we need to investigate it further.

Could you please raise a Support Ticket via this link;
https://actisense.zohodesk.eu/portal/en/newticket

This will then send an e-mail to one of our support team who will be happy to assist you further and help resolve this matter.

Thanks

Josh

[TUka]

I have just experienced the same issue on an NDC-5.

I have successfully logged onto the web server in the past, initially to configure the unit, and then once a few months later to reconfigure the unit after i noticed the status LED was red, but otherwise the unit has functioned as intended.

Yesterday I noticed some of my NMEA0183 devices not doing what they should be doing, and i found the status LED on the unit red again, but this time i was not able to connect to the web server to inspect and rectify. I basically lost the whole day today trying to resolve, going mad thinking it was my network configuration on the laptops. 3 different laptops with various web browsers resulted in the same blue screen (of death?) pointing ‘Keil Embedded Development Tools’.

Was there a resolution to the original query from 6 months ago that can be shared?

Thanks.

Tom.

[Josh Keets]

Hi Tom,

Unfortunately that blue screen you are seeing with the Keil Dev Tools indicates that the device has lost it’s web files.

Please raise a ticket through the link below and our Tech Support will talk you through the steps of getting the device sent back to us;

https://actisense.zohodesk.eu/portal/en/newticket

Sadly we do not have a fix for this that can be implemented in the field yet, it has to be done by us here at base.

Thank you in advance,

Josh

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